When will I receive my bag?

We happily embrace slow fashion. This means that all of our items are handmade with care in an effort to create a beautiful, sustainable, long-lasting product. Our goal is to eliminate waste and create something that you love for years to come. 

To cut down on waste, our bags are produced in small batches or made to order. Typical production ranges from 1-3 weeks, and if your bag is in stock it will ship sooner.

Once your package has been shipped, you will receive a tracking number via email. We highly suggest using a safe & secure location for delivery of your product.

Honeymouth is not responsible for lost or stolen packages.

What is the difference between your Vegetable Tanned Italian Leather and your Italian Calfskin Leathers?

Both of these leathers have unique qualities that separate them from each other, but both make for durable, luxury leather heirlooms. Our vegetable tanned Italian leather will patina as it takes on the oils and surroundings. These bags are not meant to look the same as the day of purchase. Each bag will wear over time with the distinct marks and characteristics of your life lived with it.

Our luxury calfskin leather is finished with a waxy waterproof topcoat that prevents scratches, stains, and watermarks. While this leather will get softer with use over time, it will not patina the way vegetable tanned leather does. While we love the different qualities of both of these leathers, we recommend considering your lifestyle when choosing an heirloom bag.

Can I make a return?

We happily accept returns for store credit or exchange within 30 days of purchase, as long as the item(s) we receive back are in their original condition.

Sale items, gift cards, and custom bag orders are non-refundable.

Please note that shipping fees are non-refundable. 

I have a thread loose on my bag, how can I submit a repair request?

We are so thankful for your purchase and support of Honeymouth. You mean the world to us, and we work hard to create a sustainable and lasting product made to withstand the wear and tear of everyday use.

All of our bags come with a lifetime guarantee. Hardware and thread sometimes wear out, if this happens we’ve got your back. 

Please reach out to us at contact@shophoneymouth.com

Wholesale Inquiries

For all wholesale inquiries, please contact: sales@shophoneymouth.com

Press Inquiries

For all press inquiries, please contact press@shophoneymouth.com